Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Use > Change Management > Change Management administration > Enable Change Management to prompt reason for relating and unrelating a change

Enable Change Manager to prompt reason for relating and unrelating a change

Applies to User Roles:

System Administrator

The screlconfig record controls whether or not a text box appears in which the operator can type a reason for relating or unrelating a change record to another change record in Change Management. The Relation Configuration Record form for Change Management (the cm3r table) contains two check boxes: Prompt Reason for Relating and Prompt Reason for Unrelating. When these check boxes are selected, the system prompts the operator with a text box in which the operator can provide a reason for relating or unrelating a change to another change.

To configure the screlconfig record for Change Management history, follow these steps:

Type db in the command line field.
Type screlconfig in the Form field on the Database Manager page.
Use search or advanced search to find one or more records.
Click Search again to display a specific list of records with Relation Configuration Records.
Select cm3r from the record list to display the Relation Configuration Record form in Change Management.
Make the changes to the Prompt Reason for Unrelating and Prompt Reason for Relating check boxes.
Click Save and OK.

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