Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Get started > Clients > Web clients > Web client keyboard shortcuts

Web client keyboard shortcuts

This section introduces keyboard shortcuts for the HPE Service Manager web client.

Keyboard shortcuts for general operations

You can customize these Service Manager web client keyboard shortcuts from the shortcut.xml configuration file. By default, most of the web client shortcuts use the Alt key plus a character to produce a combined keystroke.

The following table shows the default actions assigned to the keystrokes, but your own browser may override these actions.

Area	Keyboard shortcut	Name in shortcut.xml	Action
Navigation through sections	Alt+Ctrl+N	keyNavigator	Move the focus to the first toolbar button in the navigator
	Alt+Ctrl+M	keyMainContent	Move the focus to the first toolbar button in the main content pane
	Alt+Ctrl+L	keyList	Move the focus to the first toolbar button in the list pane (when the current page is a list-detail page)
	Ctrl+Alt+D	keyDetail	Move the focus to the first toolbar button in the detail pane (when the current page is a list-detail page)
	Alt+Q	keyTabSections	Navigate through the following panes (not including the toolbar buttons): Navigator + main content pane Navigator + list pane + detail pane (if the active tab page is a list-detail record list) Note When you navigate from one pane to another by pressing Alt+Q, the focused element in the original pane is remembered. When you return to the original pane by pressing Alt+Q again, the focus is set on the remembered element. If no element in the original pane was focused, the focus is set on the frame window of the pane. However, if the original pane is refreshed, the focus is set on the first element of the navigator pane or the frame window of the main content pane, list pane, or detail pane.
	Alt+Ctrl+H	keyFocusTabHeader	Move the focus to the header of the current active tab
	Alt+Ctrl+T	keyCloseActiveTab	Close the current active tab Note You cannot use this shortcut to close the first To-Do queue tab.
Navigation Menu	Left/Right Arrow	NavMenu.LRArrows.Key	Expand or collapse an item in the navigator
	Space	NavMenu.Space.Key	Expand or collapse an item or a panel in the navigator
	Up/Down Arrow	NavMenu.UDArrow.Key	Move through the items in the navigator
	Alt+1	keyManageFav	Open the Manage Favorites pane
	Alt+2	keyAddListFav	Add a favorite that links to the current list
	Alt+3	keyAddDetailFav	Add a favorite that links to the current record
	Alt+N	keyCollapseExpandNav	Switch the System Navigator between the expanded mode and the collapsed mode
	Ctrl+Page Up/Down	NavMenu.Ctrl+PageUpDown.Key	Navigate to the previous or next page of a non-grouped record list
	Up/Down+Enter	NavMenu.UpDownEnter.Key	Select a row and drill down to the row in a record list
	Enter	NavMenu.Enter.Key	Drill down to the link Select the current row and then move the focus to the drill-down link of the row
Record list	Space	Recordlist.Space.Key	Select or deselects a record
	Up/Down Arrow	Recordlist.UDArrow.Key	Move the focus through the rows and the focused row is selected by default
	Left/Right Arrow	Recordlist.LRArrow.Key	Expand or collapse a group in a list Tip Press the Right arrow key to open the column header context menu for a table column header
	Ctrl+Up/Down Arrow	Recordlist.CtrlUDArrow.Key	Move the focus through the rows but keep the selection state of the other rows
	Shift+Up/Down Arrow	Recordlist.ShiftUDArrow.Key	Select multiple rows successively
	Enter	Recordlist.Enter.Key	Drill down to the current focused row
	Home/End	Recordlist.HomeEnd.Key	Move the focus to the first or last cell of the row when the focus is on a cell in a row
	Ctrl+Home/End	Recordlist.CtrlHomeEnd.Key	Move the focus to the first or last cell in the current table in a non-grouped record list Move the focus to the first or last group node in a grouped record list
	Alt+U	keyToggleList	Expand or collapse the List Pane in a list detail page
Detail Form	Alt+J	keyJumpAddress	Move the focus to the drop-down list Expand or collapse the drop-down list
	Alt+C	keySpellCheck	Open the Speck Check utility
	F1	functionKeyHelp	View help on field
	F2	functionKeyMagnify	Expand a scrollable text field by opening a separate window that magnifies the text for easier viewing and editing
Table in the detail form	Home/End	Recordlist.HomeEnd.Key	Move the focus to the first or last cell of the row when the focus is on a cell in a row
Table in the detail form	Ctrl + Home/End	Recordlist.CtrlHomeEnd.Key	Move the focus to the first or last cell in the current table
Collaboration	Alt+Ctrl+C		Open or close the conversation window
	Alt+Ctrl+V	keySmcNotification	Open or close the Notification panel
	Alt+Ctrl+B	keySmcChatRequest	Open or close the Chat Request panel
Smart Search	Alt+Ctrl+S	keyOpenSmartSearch	Open the Smart Search Dialog
	Alt+Ctrl+U	keyOpenQuickSearch	Open the Context Aware Search panel
	Alt+Ctrl+1	keySmartSearchMainTopRegion	Move the focus to the Smart Search Editor on the Smart Search dialog
	Alt+Ctrl+2	keySmartSearchMainLeftRegion	Move the focus to the first library of the library list on the Smart Search dialog
	Alt+Ctrl+3	keySmartSearchMainRightRegion	Move the focus to the first search result on the Smart Search dialog
Miscellaneous	Alt+Ctrl+A	keyAlertWindow	Open or close the alert window
	Alt+G	keyMessages	Open or close the Messages and Alerts window
	Alt+P	keyPrint	Print the current page content Print the current record when the current page is a list-detail page
	Alt+Ctrl+P	keyPrintList	Print the current page content Print the list when the current page is a list-detail page
	Alt+O	keyAbout	Open the About HPE Software window and display the installed HPE Service Manager components
	Alt+R	keyRefresh	Refresh the current screen Note Do not refresh Service Manager screens by refreshing your browser. Instead, use the Service ManagerRefresh button or shortcut (Alt+R).
	Alt+L	keyLogout	Open the logout dialogue
	Alt+Ctrl+/	keyShortcut	Show or hide system keyboard shortcut list

Keyboard shortcuts for date picker

The Service Manager web client provides a date picker widget that assists you to input date and time. The following table shows the keyboard shortcuts for the date picker widget.

Keyboard shortcut	Action
Esc	Close the date picker widget without selection
Enter	Choose the highlighted date
Shift+Enter	Choose today
Left Arrow	Previous day
Right Arrow	Next day
Up Arrow	Previous week
Down Arrow	Next week
Shift+Left Arrow	Previous month
Shift+Right Arrow	Next month
Shift+Up Arrow	Previous year
Shift+Down Arrow	Next year
Tab	Switch focus between date and time
Down Arrow (when the focus is on the time field in the date picker widget)	Open the time list
Enter (when time list is open)	Choose highlighted time

Keyboard shortcuts for list builder

The list builder widget allows you to construct a list of choices. The following table shows the keyboard shortcuts for the list builder widget.

Keyboard shortcut	Action
Left Arrow Right Arrow Up Arrow Down Arrow	Select items in the list builder
Shift+Left Arrow Shift+Right Arrow	Move the selected item to the left or right column
Shift+Up Arrow Shift+Down Arrow	Move the selected item up or down in the right column

Keyboard shortcut

Action

Left Arrow

Right Arrow

Up Arrow

Down Arrow

Select items in the list builder

Shift+Left Arrow

Shift+Right Arrow

Move the selected item to the left or right column

Shift+Up Arrow

Shift+Down Arrow

Move the selected item up or down in the right column

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