Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Use > Configuration Management > Configuration Management administrator tasks > Contract Management overview > Create and update contracts > Create a new contract terms and conditions record

Create a new contract terms and conditions record

Applies to User Roles:

System Administrator

You can create contract terms and conditions records to use with your contract templates. If you add a new contract or update an existing contract, you can choose an applicable set of terms and conditions from the list of available records.

To create a new contract terms and conditions record, follow these steps:

Click Configuration Management > Contracts > Terms and Conditions.
Select from the Contract Type list to choose an applicable contract type. You can choose from the following contract types:
- Lease
- Maintenance
- Software
- Support
- Warranty
Note If you want the new terms or conditions to apply to all contract types, leave the Contract Type field blank.
Type a brief description in the Term/Condition field.
Click Add.

Configuration Management generates a unique internal system ID for the new contract terms and conditions record. This value is displayed in the Internal System ID field.

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