Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Meet the system requirements
Before your proceed with the Service Portal installation, make sure your environment meets the minimum system requirements depending on your deployment mode.
Supported deployment modes
Service Portal supports two deployment modes:
- Single instance deployment: this mode requires only one server to host all Service Portal services, including a PostgreSQL database required for Service Portal. For more information, see Install and set up a single Service Portal instance.
- Distributed deployment: this mode consists of a load balancer (Nginx), a cluster of Service Portal application nodes, and a cluster of PostgreSQL databases. At minimum, 5 servers are needed for this deployment mode. For more information, see Deploy a distributed Service Portal cluster.
System requirements
Make sure that each Red Hat Linux host on which Service Portal will be installed meets the following minimum system requirements:
- CPU: 4 CPU cores
- Hard drive: 60 GB
- RAM: 8 GB
We welcome your comments!
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