Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Integrate > HPE Business Service Management (BSM) > SM-BSM downtime synchronization > SM-BSM downtime synchronization setup > Set up integration in HPE Universal CMDB

Set up integration in HPE Universal CMDB

This task sets up a new integration in HPE Universal CMDB (UCMDB) to proactively pull the scheduled downtime from Service Manager. Make sure you have applied the latest Content Package and update to your UCMDB.

To set up the HPE Universal CMDB adapter:

Log in to your UCMDB system as an administrator.
Create an integration point that connects to your Service Manager server. For example: SM931. Make sure this integration point uses the latest ServiceManager Adapter 9-x.
Click Managers > Data Flow Management > Integration Studio. UCMDB displays a list of integration points.
Select sm931 in the Integration Point list. Make sure the SM Configuration Items Population job and the SM Relations Population job run first.
Create two integration jobs in the integration point.
1. Create a new job including the CLIP Down Time Population job definition. Under Scheduler Definition, select the Scheduler enabled checkbox and set the Repeat Interval to 1 Minute. Click OK to save the job.
2. Creat another new job including the CI To Down Time CI With Connection job definition. Under Scheduler Definition, select the Scheduler enabled checkbox and set the Repeat Interval to 1 Minute. Click OK to save the job.
Pay attention to the running order. The CLIP Down Time Population job must be run at first. You can set the two jobs as schedule-based and set the schedule interval according to your needs.
After the two jobs have finished successfully, go back to the Modeling section and check the CIs with type ScheduledDowntime. Make sure their relationships are created.

Note: If no related CIs exist in UCMDB when creating relationships, the population will fail or succeed with a warning. To disable the warning, remove the downtime CI that does not have related CIs in UCMDB.

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