Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

View related OMi event details from an incident

If all of the following conditions are met, you can view the related Operations Manager i (OMi) event details from an OMi incident:

You are accessing the incident through the HPE Service Manager standard Web client (not the employee self-service (ESS) interface).
One or more SMOMi integration instances are set up and enabled in Integration Manager.
You are also a Business Service Management (BSM) user who has been granted the permission Events assigned to user including the required actions.

To view related OMi event details from an OMi incident:

Log on to the Service Manager Web client.
From Incident Management, search for the incident record created from OMi.
Click More and then select View OMi Event.

Note The View OMi Event option displays only when the omi.mgr.id parameter in the corresponding SMOMi integration instance is set correctly.

If Lightweight Single Sign-On (LW-SSO) is enabled in both the Service Manager Web client and HPE Business Service Management (BSM) , the OMi event detail page opens in a new browser window, displaying the details of the related event in OMi. If LW-SSO is not enabled, a BSM login page opens, and the related OMi event detail page displays after you log on to BSM.