Integration Instance Parameters – General

The following table explains the fields under the General tab in the Integration Instance Parameters page.

Fields Value Description
Object

User-defined.

For example, Incident.

The table name of the object in Service Manager.
Timeout

User-defined.

For example: 30.

This value specifies the time-out (in seconds) for each of these three activities: Connect, Send, and Receive.
Base URL

User-defined.

The base portion of the endpoint URL.

The format of the URL is as follows:

http(s)://<host>.<domain>

For example, the Base URL for the Service Anywhere endpoint might be as follows:

https://<host name>.saas.hpe.com

Login URL

User-defined.

The login URL of the endpoint.

The format of the URL is as follows:

<Base URL>/auth/authentication-endpoint/authenticate/login

Tenant Id User-defined.

The Tenant Id of the endpoint system.

User name User-defined. The endpoint user name for integration.
Password User-defined. The password of the user name.