Enable OO flow automation for change tasks

User roles: System Administrators

To enable OO flow automation for change tasks, follow these steps:

  1. Make sure that the Operations Orchestration integration is set up. For details, see Add an Operations Orchestration integration.
  2. Navigate to Tailoring > Process Designer > Configuration > Task Planner Mapping, and then click Search.
  3. Locate and open the "cm3r" task planner mapping record, which contains the status mapping information between change task and task planner.
  4. Select the Enable OO Flow for Automation check box.

  5. Click Save.
  6. Navigate to Miscellaneous > System Status, click the Start Scheduler button, and then click AutomationTaskUpdate to start this schedule. When this schedule is started, the status of the change task can be automatically updated after the OO flow execution.