Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- System configuration parameters
- Service Manager Server and Web Tier configuration files
- System parameters
- Web tier parameters
- Enter a parameter in the web client URL
- Enter a parameter in the sm.ini file
- Enter a parameter in the web.xml file
- Enter a parameter in the webtier.properties files
- Enter a parameter in sm.cfg or the server’s OS command prompt
- View parameters by function
- Alert parameters
- Application development parameters
- Background and scheduled process parameters
- Client parameters for Web clients
- Client parameters for Windows clients
- Connection parameters
- Database parameters
- Debugging parameters
- Help parameters
- Information retrieval (IR) expert parameters
- LDAP parameters
- Localization parameters
- Regional settings parameters
- Security parameters
- Servlet parameters
- SSL parameters
- System information parameters
- System performance parameters
Enter a parameter in the sm.ini file
Applies to User Roles:
System Administrator
You can store parameters in the sm.ini file. To do this, follow these steps:
- Open the sm.ini file. By default, the file is located on the HPE Service Manager server in the C:\Program Files\HPE\HPE Service Manager\Server\RUN folder.
- Enter the parameter and value in the file. Enter one parameter per line. Use a colon (:) to separate the parameter from the value.
When you enter paths, enter them relative to the location of the HPE Service Manager executable file. Use the following syntax:
<parameter name>:<parameter value>
The following excerpt is an example of parameters and their values in the sm.ini file.shared_memory:32000000 ntservice: HPE Service Manager log:..\logs\sm.log system:13080
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
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