Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > System security > Lockout feature > View system level user lockout history

View system level user lockout history

If a system administrator has enabled the Use User Lockout feature in the System Information Record, a user may be locked out for several reasons. For example, the user has attempted to log in with an invalid password more than the number of times defined by the system administrator or the user is locked out by the system administrator. For more information, see Enable the user lockout feature.

A specific user's lockout status in displayed in the Security tab of the user's operator record. When a user is locked out, the User has been locked out option is selected and the Lockout Reason field displays the reason (for example, Max Failed Logins). For more information, see View a user’s lockout history.

At the system level, the lockout history of all users is stored in the operatorlockhistory table in the database. To view system level user lockout history, use either of the following ways:

Open Database Manager, enter operatorlockhistory in the Table field and then click the Search button.
Navigate to Miscellaneous > Dashboard and then open the License Overview dashboard. If the "Operator Lockout History within 7 days" report is not displayed on the dashboard, click Add Content and then click License to add this report to the dashboard. This report uses the operatorlockhistory table as the data source.

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