Add URLs for Service Manager clients

Applies to User Roles:

System Administrator

You can add URLs for Service Manager clients to the system information record to make them available as system variables.

To add URLs for Service Manager clients, follow these steps:

  1. Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
  2. Click the Active Integrations tab.
  3. Type values for the following fields as needed:

    • Web Server URL
    • ESS URL
    • SRC URL
    • Mobility URL
    • Service Portal URL

    Note The URL for ESS, SRC, or Service Portal only takes effect if the corresponding option selected as the active SM portal.

  4. Click Save.