Un-suspension

Status Any status other than Suspended
Rule Set Notification is triggered when the status of the record is changed from “Suspended” to previous status
Notification name(notification definition table) Incident Unsuspended
Recipients Requestor, Incident Coordinator, Incident Assignee
Subject Incident %S (Incident Number) has been Resumed
Format

NOTE: SYSTEM GENERATED EMAIL, PLEASE DO NOT REPLY. FOR MORE INFORMATION REFER TO THE INCIDENT RECORD IN THE SYSTEM.

Dear Sir/Madam,

The Incident %S (Incident number) is now unsuspended. The status has been moved to %S (status).

Title:

Description:

Status:

Click here to go to the Incident Record (provide the link to Incident record)

 

Thanks and regards,

HPE Service Manager