Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Status and notifications > Notifications > Send a notification using Format Control

Send a notification using Format Control

Applies to User Roles:

System Administrator

To send a notification using Format Control, follow these steps:

Click Tailoring > Format Control.
Search for and open the format control record for which you want to enable notification.
Select an existing notification definition record or create a custom notification and note the name of the record. This notification is the target of the Format Control call.

Click the Subroutines tab, or click Subroutines from More or the More Actions menu to create a Format Control subroutine with the following properties:

Name	Value
Add	The expression that is evaluated to determine whether to execute the specified RAD application every time that the corresponding format is used to add a record. Example: `true` (if you want a notification to be sent on any Add operation)
Upd	The expression that is evaluated to determine whether to execute the specified RAD application every time that the corresponding format is used to update a record. Example: `true` (if you want a notification to be sent on any Update operation)
Del	The expression that is evaluated to determine whether to execute the specified RAD application every time that the corresponding format is used to update a record. Example: `true` (if you want a notification to be sent on any Delete operation)
Dis	The expression that is evaluated to determine whether to execute the specified RAD application every time that the corresponding format is displayed. Example: `true` (if you want a notification to be sent every time the form is displayed) Note: This option is not typically used to create a notification.
Initial	The expression that is evaluated to determine whether to execute the specified RAD application every time that the corresponding format initially opens. Example: `true` (if you want a notification to be sent the first time the form displays) Note This option is not typically used to create a notification.
Before	Type `false` (to send a notification after an operation is made)
Application	Type `us.notify`
Msg ID	The message you want to display if the system cannot run the application or one of the Name/Value inputs is incorrect. Note This option is not typically used to create a notification.
Error Message	The error message you want to display if the system cannot run the application or one of the Name/Value inputs is incorrect. Note This option is not typically used to create a notification.
Names and Values	The names and values of the parameters to be passed into the RAD application.For the us.notify application, we can add the following parameters: name: The name of the notification definition record to be the target of the Format Control call. For example: `CM Deny` record: The record variable the notification should use. For example: `$file` names (optional): The array of values to display in the notification.

To save your changes, click Save.
Click OK.

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