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    • What's new in Service Manager 9.52?
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    • Deprecations
  • Get started
    • Service Manager modes: Classic, Codeless, and Hybrid
    • Navigate the documentation
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    • Accessing Service Manager
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  • Install
    • Deployment architecture
    • Recommended installation order
    • Support matrix
    • Download the Service Manager installation packages
    • Prepare your RDBMS
    • Install the Service Manager Server
    • Install the Service Manager Windows Client
    • Install the Service Manager web tier
    • Install language packs
    • Install and set up Service Portal
    • Install Service Request Catalog (SRC)
    • Install the Mobile Applications client
    • Install and configure Smart Analytics
    • Install and configure the Solr Search Engine
    • Install Service Manager Collaboration
    • Set up a replicated reporting database
    • Set up legacy integrations
    • Install the HPE Identity Manager (IdM) service
    • Install the Service Manager Help Center
  • Upgrade
    • Introduction
    • Upgrade the platform components
    • Upgrade the applications from a version earlier than 9.50
    • Upgrade the applications from version 9.5x
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  • Integrate
    • Service Manager integration methods and tools
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    • SAP Solution Manager
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    • Computer Telephony Integration (CTI) with the Web client
    • Case Exchange framework
  • Administer
    • Configuring installation and setup options
    • System configuration parameters
    • Smart Analytics administration
    • Service Portal Administration Guide
    • Service Request Catalog Customization Guide
    • Service Manager maintenance tasks
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  • Use
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  • Troubleshoot
    • Troubleshooting: Server startup
    • Troubleshooting: Common database errors
    • Troubleshooting: Knowledge Management
    • Troubleshooting: Event Services
    • Troubleshooting: Clients
    • Troubleshooting: Error messages
    • HPE Service Manager Doctor
    • Contact HPE support
  • Develop
    • Tailoring
    • Programming Guide
    • Document Engine Guide
    • Web Services Guide
    • SMIS Developer Guide
    • Tailoring Best Practice Guide
    • Process Designer Tailoring Best Practice Guide
    • Wizards Guide
    • Processes and Best Practices Guide
    • Operational Reports Guide
    • Service Manager Open Source and Third-Party Software License Agreements
    • Service Portal Open Source and Third Party Software License Agreements
  • All Files
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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

ClosedWords and Phrases
Search for Example Results
A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

ClosedUsing Boolean Operators
Search for Operator Example

Two or more words in the same topic

AND and

+ (plus symbol)

& (ampersand)

cat AND dog

"cat food"+milk

"cat food"&"dog food"

Either word in a topic

OR or

| (pipe)

cat OR dog

cat | dog

Topics that do not contain a specific word or phrase

NOT not

! (exclamation point)

NOT cat

! dog

Topics that contain one string and do not contain another ^ (caret) cat ^ mouse
A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

Service Manager9.52
  • System status form
    • Save system monitor information
    • View all processes running on the server
    • View process CPU usage
    • View process input and output usage
    • View saved system monitor information
    • View shared memory statistics
    • View the active processes running on the server
    • View the inactive processes running on the server
    • View the status of a process
    • View the system monitor
    • View the system processes running on the server
    • View the total server usage
    • View the users logged into the server
Administer > Status and notifications > System status form > View the users logged into the server

View the users logged into the server

Applies to User Roles:

System Administrator

To view the users logged into the server, follow these steps:

  1. Click System Status.

    The system status form opens.

  2. Click Display options.
  3. Click User.

    HPE Service Manager displays a list of users logged into the server.

ClosedClick here to show or hide links to related topics.

Related concepts

Status and Notifications

Related references

Scheduled processes

Send Help Center feedback

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