Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Use > Survey > Survey Integration > Survey reference material > Security roles

Security roles

The Survey module uses the following three security roles.

Note Be aware that survey templates are supported only for SM Survey (not supported for Survey Integration).

Role	Area	Rights
Survey Administrator	Survey	Full rights for the area
	Survey configuration	Full rights for the area
	Tailoring	Full rights for the area
Survey Manager	Survey	Expert rights for the area (can always update all survey definition records, and retire or unretire surveys)
	Survey configuration	Expert rights for the area (can always update all survey templates, and retire or unretire survey templates)
	Tailoring	No rights
Survey Analyst	Survey	Partial rights for the area (can only update and retire or unretire assigned surveys)
	Survey configuration	No rights
	Tailoring	No rights

The following rights can be configured for Survey security roles.

Right	Description
View	Can view survey definition records
New	Can create new survey definition records
Update	Determines when a user can update a survey. This right has the following options: Never Always When assigned When assigned to workgroup
Delete / Close	Determines when a user can retire a survey. This right has the following options: Never Always When assigned When assigned to workgroup
Expert	No special functionality related
Admin	Has administrative rights (by default, full rights to the Survey module)
Modify Template	Can tailor template records in this area
ESS Only	When selected, indicates that the specified rights take effect only when the role is logged in to the Employee Self-Service (ESS) web client.

Note The When assigned and When assigned to workgroup values in the Update and Delete/Close fields are not supported in the Survey Configuration security area.

The following settings can be configured for Survey security roles.

Setting	Description
Can copy record	Can copy survey definition records
Can create global inbox	Can create global time period inboxes
Initial Inbox	Initial inbox for time period module
Manage format	Sc manage format
Can create personal inbox	Can create personal inboxes for survey definition records
Un-retire	Can unretire (reopen) survey definition records
New Thread List -> Edit	Determines whether a new thread is opened when a user moves from a List to an Edit screen
New Thread Search -> List	Determines whether a new thread is opened when a user moves from a Search screen to a List
New Thread View -> Edit	Determines whether a new thread is opened when a user moves from an Inbox to an Edit screen
New Thread View -> Search	Determines whether a new thread is opened when a user moves from an inbox to a Search screen

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