Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Time Period management > Working with time periods > Change the time zone of a time period

Change the time zone of a time period

When you are viewing or updating a time period definition, its occurrences are displayed in your time zone or the system time zone if yours is not defined. In some cases, for example, if a time period is created for users in another time zone, you may want to change the current display time zone to that one.

Note The time zone change takes effect only for your current session (it will no longer take effect if you log off and then log back in).

To change the time zone of a time period, follow these steps:

Navigate to Time Period Management > Search Time Periods, and then open the time period record you want to update.
Click Change Time Zone.
In the New session's Time Zone field, select another time zone.
Click Finish.

The occurrences are now displayed in the new time zone.

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