Example of reconciling an object by using the Merge utility

For this example, before applying the patch, we tailored the displayoption record with a UniqueID of notify_email by adding some comments. After applying the out-of-box patch, the notify_email is one of the Renamed objects in the results list.

Follow these steps to merge the example form change:

  1. Go to System Administration > Ongoing Maintenance > Upgrade Utility > View/Merge Results.

    HPE Service Manager displays the Applications Patch Results screen.

  2. Specify login.prompt.g as the object name, and then click Search.
  3. Right-click the detail page and then click Merge in the drop-down menu.
  4. HPE Service Manager displays both objects side-by-side in the Merge Applications Patch Records view.

    After you compare the two forms, you decide to merge the new changes into your tailored form.

  5. Use the arrow buttons at the top of the pane to select the change.

  6. Click Copy All from Left to Right on the tool bar.
  7. Click SAVE.
  8. Log out from the Service Manager server, and then log in again.

  9. Confirm that the updated label is displayed on login.

  10. Go to System Administration > Ongoing Maintenance > Upgrade Utility > View/Merge Results.

    HPE Service Manager displays the Applications Patch Results screen.

  11. Specify login.prompt.g as the object name, and then click Search.

  12. Right-click the detail page and then click Mark as Reconciled in the drop-down menu.