Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Example of reconciling an object by using the Merge utility
For this example, before applying the patch, we tailored the displayoption record with a UniqueID of notify_email
by adding some comments. After applying the out-of-box patch, the notify_email
is one of the Renamed objects in the results list.
Follow these steps to merge the example form change:
-
Go to System Administration > Ongoing Maintenance > Upgrade Utility > View/Merge Results.
HPE Service Manager displays the Applications Patch Results screen.
- Specify
login.prompt.g
as the object name, and then click Search. - Right-click the detail page and then click Merge in the drop-down menu.
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HPE Service Manager displays both objects side-by-side in the Merge Applications Patch Records view.
After you compare the two forms, you decide to merge the new changes into your tailored form.
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Use the arrow buttons at the top of the pane to select the change.
- Click Copy All from Left to Right on the tool bar.
- Click SAVE.
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Log out from the Service Manager server, and then log in again.
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Confirm that the updated label is displayed on login.
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Go to System Administration > Ongoing Maintenance > Upgrade Utility > View/Merge Results.
HPE Service Manager displays the Applications Patch Results screen.
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Specify
login.prompt.g
as the object name, and then click Search. -
Right-click the detail page and then click Mark as Reconciled in the drop-down menu.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: