Implementation overview

Before you can apply the Applications patch, you must first upgrade the client and server to the required minimum patch version. Do not upload the 9.50 data files. Then apply the applications patch on a copy of your production system. The Applications Patch Manager installs new objects and determines whether previously existing objects are identical to the ones installed originally. If an existing object is unchanged from the original object for your existing version of HPE Service Manager, the Applications Patch Manager replaces it with the new object. If the object on your system is different from the original for that version, the Applications Patch Manager leaves the old object untouched. The Applications Patch Manager also installs the new object and adds a prefix (NEW9.52.00xx) to the name of the new version.

You can keep your old version, accept the new one, or merge the two versions. How much work this will require depends on whether the particular objects that this patch updates were tailored on your system, and on the specific differences that exist.

Note Make sure that you back up the database of your production system before applying the production patch, because the only way to roll back your system after applying the production patch is to restore the database.

See the following figure for Applications Patch Manager process flows: