Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Upgrade > Upgrade the applications from version 9.5x > Upgrade the applications

Upgrade the applications

The following diagram illustrates the HPE Service Manager 9.52 applications patch upgrade process.

Follow these steps to upgrade the applications from an earlier 9.5x version to version 9.52:

Make sure you have upgraded your Service Manager server and clients to version 9.52.

For details, see Upgrade the platform components.
Upgrade your applications to version 9.52 by running the Service Manager 9.52 Applications Patch Manager with the Applications package.

For details, see Applications patch upgrade overview.

Service Manager 9.52 demo data

Service Manager 9.52 provides a demo data unload file (demodata.unl) for testing and demonstrating the 9.52 new features after you have upgraded to the 9.52 applications on a fresh installation environment. To import the data package, you must use the Apply Demo Data wizard provided by Service Manager 9.52.

Follow these steps to load the demo data unload file to a fresh installation environment:

Upgrade the applications to version 9.52 by running the Applications Patch Manager after you installed Service Manager 9.52 binaries.
Navigate to the directory where sm9.52.00xx_Application.zip is located on the server, and then uncompress this package to get demodata.unl.
Log on to the Service Manager server as a system administrator by using the Windows client .
Click Window > Preferences on the Service Manager toolbar.
Clear the Client side load/unload check box, and then click OK.
Restart the Windows client, and then log on to the Service Manager server as a system administrator again.
Type demodata in the Service Manager client command box, and then press Enter to launch the Apply Demo Data wizard.
Enter the fully qualified path and file name to demodata.unl, and then click Next.

The path must be relative to the server, instead of to the client computer, if the client is not installed on the same machine as the server.
The demo data loading process may take several minutes. When the system finishes loading the demo data, it displays a message indicating that your system was successfully updated.

Note The Service Manager 9.50 out-of-box data is cleaned when loading the 9.52 demo data.
Click Finish.

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