Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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RAD applications
With a database driven application, a user may be working with any of the following three basic record sets:
- Zero records – when searching for information.
- Many records – when looking at a list of information.
- One record – when making changes to a single record.
From a user perspective when working with data:
- you either view a blank form, where you can enter search information (or create a new record),
- or you are working on updating / viewing a single record,
- or you did a search and now have a set of multiple records displayed as a list.
The Document Engine uses three main RAD applications to mirror this idea. The RAD routine used is determined by the number of records displayed at any time.
se.search.engine
The search engine is used when there are no records being viewed. The main purpose of this routine is to formulate a query and select records from the correct table. This routine may also be used for the initial entry of information into a blank record for the purpose of adding a new record to the database. The Default State is db.search.
se.list.engine
The list engine displays multiple records. Using the list engine a user may select a specific record from the list, or perform actions on the entire list of records. Default State is db.list.
se.view.engine
The view engine displays a single record. This application is used to perform actions against a specific record, such as updates or deletes. Default State is db.view.
Note When using Service Manager’s record list functionality, the view engine is used for both the list and single record information.