Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Base functions in se.view.engine
Display Action | Description |
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save | Performs update in Format Control and updates the record in the database if the update is valid. |
add | Performs add in Format Control and adds a new record to the database if the new record is valid. |
ok | If the record has changed, perform a save, otherwise exit. |
reselect | Re-selects the current record from the database (in case it was changed). |
fill | Fills information from a linked record into a target record. Puts information from a source field into a target field. |
find | Displays detailed information from the record linked to the field. |
next | Move to next record in the list (after checking for changes). |
previous | Move to previous record in the list (after checking for changes). |
back | Exit to list or search form. |
menu | Exits to the calling menu. |
delete | Performs delete Format Control and attempts to delete record from the database after validating the request. |
views | When selected, the system presents to the user a list of alternate forms in which to display the current record. |
Prints the current record. | |
printlist* | Prints the current list of records. |
validitylookup | Performs Service Manager validity lookup. Validity lookup verifies via an entry in the validity table that a specific value is valid for the defined field. Using validity lookup, the system verifies that a user entered value complies with the validation rules. |
export/unload | Standard Service Manager export/unload functionality (multiple record). |
massunload* | Provides unload functionality for a list of records. |
massadd* | Adds a new set of records that exactly duplicates an existing set of records except that new set of records will have a unique key value updated with new data. At the end of the processing there will be twice as many records in the table. |
massupdate* | Provides the same updates to a set of specified fields in a list of records. |
massdelete* | Deletes a specified set of records from a table. |
irquery | Runs an IR Query text search. |
expandarray | Expand array provides additional functionality for editing arrays, such as insert line and delete line. |
count* | Counts records in the record list and displays the total count. |
audithistory | Calls the standard audit history routine. The audit history is determined by the fields to audit as defined in the auditdef table. |
inbox.save / inbox* | Saves the current query as a view. |
approval.log | Views the approval history for the current record. |
alert.log | Views the alert history for the current record. |
alerts | Views the current and scheduled alerts for the current record. |
pagelist / listpages | The page list shows a complete history of a record. When paging is enabled, every time an update is performed, a copy of the record is written to the page file. The page list shows the complete history of a record based on the paging file. |
clocks | Displays clock records associated with this record. |
xmlfill | Handles XML fields, such as the user options in Service Catalog. |
createTemplate | Creates a Template record out of the current record. |
applyTemplate | Applies an existing Template to the current record. |
Note * These commands only apply if the record list functionality is being used.