Notifications and alerts

There are things to consider when you set up notifications and alerts:

  • Which events generate notification and alerts?
  • For each event, who is to be notified?
  • For each event, what type of notification is to be used, such as, pager, e-mail, or fax?
  • Which alerts must be defined?
Category Event Notify who? Type of notification
Pager Pending approval > 24 hrs. IT Supervisor e-mail
Pager Not closed > 2 weeks IT Supervisor e-mail

 

Related topics

Alerts