Catalog Item Details

Concepts

In the Service Details view, the following information about the selected catalog item displays:

  • The catalog name, item name, and categories assigned to the item
  • Catalog item's image
  • Description of the catalog item
  • Pricing Information

    A catalog item can have two prices: the default initial price and the recurring fee.

    • For example, a subscription with an initial price of $1000 might also have a periodic fee of $200 per month for the duration of the subscription.
    • If you change the options associated with the item (for example, increasing the size of the hard drive or the amount of memory), the initial price, recurring fee, or both, might change to reflect the change in options.
    • The recurring fee can be hourly, daily, weekly, monthly or yearly.
    • The number format for pricing is based on your browser's locale.
  • More Information This area includes additional information such as when this catalog item was last updated.

Tasks

Configure Item for Ordering

Click Configure to configure this catalog item for ordering. Here you will find:

  • Option Sets: This information includes the available option sets (if any) and the cost of the different options.
    • If you want to subscribe to the catalog item you are viewing, configure your subscription request in this section. For example, if the catalog item includes a server, the server might include options you select to configure the number of CPUs and the amount of RAM.
    • Dynamic options are information fields that are related to a catalog item. These fields allow you to specify additional requirements for a catalog item. For example, you might be able to specify delivery and pickup options. Dynamic options are created by using a wizard in Service Manager (SM). Valid field description values include equals, does not equal, and starts with. Contact your Service Portal administrator for more information.

    Each option will include:

    • Initial Price: The initial price of the item.
    • Recurring Price: The periodic fee, if any, of the item.

    As you select option(s) the price Subtotal will be updated to reflect the total initial price and total recurring fee.

  • Requires Approval: Indicates whether your request for the catalog item must be approved. Your order will not be fulfilled until the designated approver(s) approve your request.

Order or Add to Cart

Click Order Now to order just this item, or Add to Cart to continue shopping. If you click Order Now, complete the order information and then click Submit. The Order Confirmation view displays the unique order number.

Related Topics

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Catalogs