Delete a configuration

To complete any of the Service Manager tailoring tasks, start with these basic steps.

  1. Start a Service Manager Windows client session. Make sure the Service Manager Windows client connects to a Service Manager 9.61 server. The client can be an earlier version, but the server must be a 9.61 server.
  2. Expand the left Navigation pane.
  3. Click Tailoring > SRC Tailoring > Checkout Panel. Service Manager displays an SRC Configuration wizard. The first page of the wizard lists existing configurations. There can be a maximum of three configurations that add new sections with custom fields to the Support catalog, Services catalog, or Support checkout panel.

To delete a custom configuration, follow these steps:

  1. From the Service Request Catalog Configuration Wizard home page, right-click an existing configuration.
  2. Click Remove Configuration.