Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
|
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| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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Modify the style.css file or font.css file
Color customization for some Service Request Catalog UI components can be performed by modifying the respective .css file under <SRC_root_folder>\secure\configuration\default folder.
The following table lists some UI components and the corresponding source files to be modified for color customization.
| UI component | Source file to be modified |
|---|---|
| The widgets on Dashboard |
The Dashboard Widget section in |
|
The header bar of lists For example, Your Subscriptions List, Your Approvals lists, Your Surveys lists, and the search result page. |
The |
To customize the color of these UI components, follow these steps:
For .swf style
-
Modify the color code in
<SRC_root_folder>\secure\configuration\default\style.cssfile. -
Convert the
style.cssfile to astyle.swffile by running the following command:mxmlc style.css -static-link-runtime-shared-libraries=true
-
Replace the
style.swffile in the<SRC_root_folder>\secure\configuration\defaultfolder with the one generated in step 2. -
Clear web browser cache and log into Service Request Catalog.
For .css style
-
Make sure that CSS style is enabled for your Service Request Catalog. To enable CSS style, go to
<SRC_root_folder>\secure\configuration\manifest.xmland then comment out the following:<swfStyles>style.swf</swfStyles> <swfResources>panel.swf</swfResources>
-
Modify the color code in
<SRC_root_folder>\secure\configuration\default\font.cssfile. -
Clear web browser cache and log into Service Request Catalog.
