Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Calendar security area and role
The default Calendar Administration security area and Calendar Administrator security role are defined for Service Manager Calendar.
Security area
The default Service Manager Calendar uses the following security area.
| Area | Description |
|---|---|
| Calendar Administration |
This area contains the default security rights that will be applied to all of the roles created for the Calendar area. |
To access the Calendar Administration security area, follow these steps:
- Navigate to System Administration > Security > Areas.
- In the Name field, select Calendar Administration.
- Click Search.
Security rights and settings
The following table describes the security rights and settings used in Service Manager Calendar.
| Setting/Right | Description |
|---|---|
| View | Can view Calendar Filter Mapping, and Calendar Mapping records as well as their related records (such as filter field, filter mapping, embedded configuration records) |
| New | Can add Calendar Filter Mapping, and Calendar Mapping records as well as their related records (such as filter field, filter mapping, and embedded configuration records) |
| Delete/Close | Can delete Calendar Filter Mapping, and Calendar Mapping records as well as their related records (such as filter field, filter mapping, and embedded configuration records) |
| Expert | Unused |
| Admin | Unused |
| Modify Template | Unused |
| Add Public Favorite | Can create public favorites |
| Delete Public Favorite | Can delete public favorites |
| Update Public Favorite | Can update public favorites |
Security role
Out-of-the-box, the following security role is available for Service Manager Calendar.
| Role | Description | Default Rights/Setting in the Calendar Administration Area |
|---|---|---|
| Calendar Administrator |
Full rights |
|
To access the Calendar Administrator security role, follow these steps:
- Navigate to System Administration > Security > Roles.
- In the Name field, select Calendar Administrator.
- Click Search.
Related topics
Calendar Administration
Full calendar and embedded calendar
Release Control Calendar
