JavaScript/RAD implications of a case-insensitive database environment

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

In a case-insensitive environment, such as when Service Manager is set up to connect to Microsoft SQL Server with a case-insensitive code page or Oracle with case-insensitive settings, you should be aware that:

Only Service Manager queries are evaluated case-insensitively.

All Service Manager expressions are still evaluated case-sensitively.
This includes RAD expressions, JavaScript expressions as well as the expressions within DVD conditions in Service Manager forms.

For example, given a database that contains a contacts record where the actual last.name is stored in the database as "Smith," the following code will successfully select the record but fail the Java Script test:

var contactList = new SCFile( "contacts" ); var findContact = contactList.doSelect( "last.name=\"SMITH\"" ); var lastName = "SMITH"; if ( lastName == findContact.last_name ) // This expression is evaluated case-sensitively. { print("Hello!"); // This code will never be executed. }

In this example:

The query in contactList.doSelect() will be evaluated case-insensitively, therefore findContact will get the record back.

All other JavaScript expressions will evaluate case-sensitively. Therefore, statements within the "if" block will never be executed.

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