Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Modifying a key
As new users are added to Service Manager and additional requirements are specified, you may find the need to modify keys in your database dictionary records in order to optimize performance.
Note: As with adding new keys, if records already exist in the file when you modify a key, Service Manager automatically performs a regeneration of file data when you update the database dictionary record.
A modification to a key may be a change in the field(s) comprising the key or a change in the key type definition.
Note: When you modify keys in a file that contains records, be careful when defining key types.
For example, do not change a key from a Nulls & Duplicates type to No Nulls if the field(s) comprising the key is all null (contains no value). In this case, each record that did not contain a value in the field(s) comprising the key would require an update, putting data in the field before the key could be changed to No Nulls.
A CREATE INDEX statement is generated when an existing key is changed. For example, if the key type is changed or fields are added to the key.
A DROP INDEX statement is generated when an existing key is changed. For example, if fields are removed from the key.
Note: If Service Manager determines it does not have rights to CREATE a TABLE, it assumes it also does not have the rights to perform any of the above operations either.
In which case it writes all database definition language (DDL) into files in the<RUN directory>/ddl folder and accepts changes to the dbdict without performing the CREATE INDEX or DROP INDEX operations.
Related topics
Adding a key
Deleting a key
Arrays
Structures
Arrayed structures
Alias fields
Methods for updating database dictionary records
Methods for deleting database dictionary records
SQL cache
Add a key as the first key
Insert a key between other keys
Add keys to bottom of the key list
Modify keys: Nulls and duplicates to unique
Delete a key
Create an active database dictionary record
