Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Regenerate database keys
In this example we regenerate the keys to the contacts table. Regenerating keys for other tables works the same way.
Applies to User roles: System Administrator
To regenerate database keys:
- Click Tailoring > Database Manager.
- Select Administration mode.
- In the Form field, type
contacts
, and then click Search. - Select the form.
-
Open the More Actions menu and choose Regen.
The Confirm Action window opens.
- From the prompt, do one of the following:
- Click OK to continue with the file/key regen.
- Click Cancel to exit this screen without doing a regen.
- Click Schedule to schedule a time to run the file regen operation, either once or repeatedly at a set interval.
- If you decide to schedule a time to run the file regen operation, do the following:
- Provide a date in a DD/MM/YYYY format in the Date/Time to run field.
- Provide a time in an HH:MM:SS format in the Date/Time to run field.
- Select a Repeat Interval option if the database needs to be regenerated on a regular basis.
This setting is optional.
The interval period starts from the time and date set in steps 2 and 3.
- Monthly – regenerate once a month.
- Quarterly – regenerate every three months.
- Semi-annually – regenerate every six months.
- Annually – regenerate once a year.
- Other – regenerate in the specified number of days, at the specified time.
Use the dd hh:mm:ss format, where dd is the number of days from the initial date and time, and hh:mm:ss is the time of day at which the regen is run. For example, 26 10:00:00 sets the regen to run at 10 a.m., 26 days from the initial regeneration set in the Date/Time to run field.
- Click Schedule to confirm this file/key regeneration action.
Note When you run an IR Regen, Service Manager needs to clear the current indexes. This causes a delete to the backend database. When Service Manager attempts to delete a large set of records, the database could run out of space for this activity and cause an error. Each supported database platform provides some type of transaction or undo log to back up data changes and allow a rollback in case of errors. If you encounter such an error, please contact your database administrator and ask them to increase the size available for this purpose.
Some examples of the errors you could encounter are:
Oracle:SQL code=30036 message=ORA-30036: unable to extend segment by % in undo tablespace
SQL Server SQL State: 42000-9002 Message: [Microsoft][SQL Native Client][SQL Server]The transaction log for database '%' is full
Related topics
Regenerate IR keys
Regen a database dictionary
Schedule a regeneration