Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Set up integration in Micro Focus Universal CMDB
This task sets up a new integration in Micro Focus Universal CMDB (UCMDB) to proactively pull the scheduled downtime from Service Manager. Make sure you have applied the latest Content Package and update to your UCMDB.
To set up the Universal CMDB adapter:
- Log in to your UCMDB system as an administrator.
- Create an integration point that connects to your Service Manager server. For example: SM931. Make sure this integration point uses the latest ServiceManager Adapter 9-x.
- Click Managers > Data Flow Management > Integration Studio. UCMDB displays a list of integration points.
- Select sm931 in the Integration Point list. Make sure the SM Configuration Items Population job and the SM Relations Population job run first.
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Create two integration jobs in the integration point.
- Create a new job including the
CLIP Down Time Populationjob definition. Under Scheduler Definition, select the Scheduler enabled checkbox and set the Repeat Interval to 1 Minute. Click OK to save the job. - Creat another new job including the
CI To Down Time CI With Connectionjob definition. Under Scheduler Definition, select the Scheduler enabled checkbox and set the Repeat Interval to 1 Minute. Click OK to save the job.
Pay attention to the running order. The
CLIP Down Time Populationjob must be run at first. You can set the two jobs as schedule-based and set the schedule interval according to your needs. - Create a new job including the
- After the two jobs have finished successfully, go back to the Modeling section and check the CIs with type ScheduledDowntime. Make sure their relationships are created.
Related topics
Micro Focus Business Service Management (BSM)
SM-BSM downtime synchronization
Add an instance in Service Manager Integration Suite (SMIS)
Tailor Service Manager to handle phase change
Set up integration in BSM
Verify the SM-BSM downtime synchronization setup
