Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Event blocking with conditions
You can also prevent the insertion of events for specific network devices, domain names and error types by using the Index, Value, and Condition fields. Use these fields independently or in conjunction with the Start Blocking at and End Blocking at fields to populate other fields on the form.
- Index refers to the position of the data in the event message.
- Value refers to the actual data contained at that position.
For example, a pmo event contains the following message:
hp^hp^^6 58916865^Node Down^^^^SNMP
Trap(IPAS)^net.hware^^^^^^^^^^^
The caret (^) character separates fields in the message. The first field, which references the logical name of the device, contains hp. To block the insertion of all incident open events reported for the device hp, type pmo in the Event Type field, 2 in the first Index field and hp in the first Value field.
Note Only Index values of 2 or 3 are supported for incident open actions.
Related topics
Event blocking
Event scheduling
Event Services
View event schedules
View Event Services agent status
View registered events
