Configure LW-SSO in Business Service Management (BSM)

If LW-SSO is enabled in both Service Manager and Micro Focus Business Service Management (BSM), users who have logged on to Service Manager are allowed to sign on to BSM through the web tier without providing a user name and password.

To configure LW-SSO in BSM:

  1. Log on to BSM as a system administrator.
  2. Click Admin > Platform > Users and Permissions > Authentication Management.
  3. Check to see if the following two fields are correctly configured:

    • Token Creation Key (initString): Must be the same as the initString value specified in the Service Manager LW-SSO configuration (minimum length: 12 characters). For example, smintegrationlwsso.
    • Trusted Hosts/Domains: Must contain the domain name of the Service Manager Web tier server. For example, if your Service Manager Web tier's fully qualified domain name is mywebtier.domain.microfocus.com, then the domain name is domain.microfocus.com.

    If these two fields are correctly configured, LW-SSO is already enabled in your BSM environment, and you can ignore the steps below. If not, proceed to the steps below.

  4. Click Configure. The Authentication Management Wizard opens.
  5. Click Next. The Single Sign-On Configuration page opens.
  6. Do the following:

    • In the Token Creation Key (initString) field, enter a string of characters. For example, smintegrationlwsso.

      Note This value must be the same as the initString value in your Service Manager LW-SSO configuration.

    • In the Trusted Hosts/Domains column, add the domain name of the Service Manager Web tier server.
    • In the Type column, select DNS for the Service Manager Web tier server.
  7. Click Next twice, and then click Finish.

    LW-SSO is now enabled in your BSM environment.

    Note: For other settings not described above, keep the defaults. If you want to change these settings, click Help on the Single Sign-On Configuration wizard pages.

Related topics

Micro Focus Business Service Management (BSM)
BSM Business Impact Report (BIR)
Incident Exchange (OMi - SM) integration
Using LW-SSO with integrations
BSM Business Impact Report integration setup
Incident Exchange (OMi - SM) integration setup

Enable LW-SSO for the Business Impact Report (BIR) integration
Enable LW-SSO for the Incident Exchange (OMi - SM) integration