Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Micro Focus Operations Orchestration (OO)
Automated resolution of incidents
When integrated with Service Manager, OO shares information between monitoring and automation systems and the help desk. Incident Management processes are enhanced by linking Knowledge documents with OO flows, allowing technicians to triage, diagnose, and resolve incidents more quickly and efficiently.
Web client users can add or remove OO flows links for a knowledge document, execute flows from related knowledge documents for an incident; and view OO flow execution results attached to an incident as historic activities.
Related topics
Integration Manager
Automated deployment of changes
Add an Operations Orchestration integration
Manage OO flows from Knowledge Management
Add OO flow links to a knowledge document
Remove OO flow links from a knowledge document
Launch OO flows from an incident
View OO flow execution results from an incident
