Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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How to Schedule CI Population Jobs
You can schedule CI population jobs to match the discovery/maintenance schedule of your Service Manager feeders. For example, if your Service Manager feeders send CI data updates on a daily schedule, then the population jobs must also run on a daily schedule. By using a matching schedule you can ensure that your UCMDB system always has the most current CI data.
This task includes the following steps:
- Log in to UCMDB as an administrator.
- Navigate to Data Flow Management > Integration Studio. UCMDB displays a list of integration points.
- Open the integration point for Service Manager.
- Click the Population tab, and select a population job from the list.
- Click the Edit Integration Job icon.
- Select the Scheduler enabled option.
- Select the scheduling options that you want to use. For example, select Repeat every: Day and Ends: Never.
- Select a Time Zone.
- Click OK.