Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- JavaScript object: SCDatum
- JavaScript method: SCDatum.getSize()
- JavaScript method: SCDatum.getText()
- JavaScript method: SCDatum.getType()
- JavaScript method: SCDatum.getXML()
- JavaScript method: SCDatum.join()
- JavaScript method: SCDatum.JSDate()
- JavaScript method: SCDatum.length()
- JavaScript method: SCDatum.pop()
- JavaScript method: SCDatum.push()
- JavaScript method: SCDatum.setType()
- JavaScript method: SCDatum.setValue()
- JavaScript method: SCDatum.shift()
- JavaScript method: SCDatum.toArray()
- JavaScript method: SCDatum.unshift()
JavaScript method: SCDatum.setValue()
This method updates an Service Manager record with the new field value defined in the newValue
argument. This method does not use the Service Manager global return codes.
Syntax
SCDatum_object.setValue( newValue );
Arguments
The following arguments are valid for this method:
Argument | Data type | Description |
---|---|---|
newValue
|
String | This argument specifies the new value you want the Service Manager object to have. You must use the slash character to escape out quotation marks and any special characters restricted from JavaScript. |
Return values
None
Example
This example does the following:
- Searches the probsummary table for any incident record you define in the search variable
- Displays the current value of the action field
- Sets the value of the action field to any value you define in the input variable
This example requires the following sample data:
- A valid incident record with a value in the action field (for example, "IM1010")
- A valid action field value update (for example, set the action field to "New description")
var incidentID; var newValue; function findIncident( id, value ) { print( "Searching for Incident record: " + id + "..." ); var incidentFile = new SCFile( "probsummary" ); var rc = incidentFile.doSelect( "number=\"" + id + "\"" ) if ( rc == RC_SUCCESS ) { print( "Success. found Incident record " + id ); print( "Displaying the contents of the action field as an object: " + incidentFile.action ); print( "Setting the value of the action field..." ); incidentFile.action.setValue( value ); print( "Displaying the contents of the action field as an object: " + incidentFile.action ); print( "Displaying the Incident record: " + incidentFile ); return incidentFile } else { print( "Could not find Incident record. " + RCtoString( rc ) ); return null } } incidentID = "IM1010"; newValue = "New description"; findIncident( incidentID, newValue );