Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- System Language reference
- Deleted RAD applications
- List: RAD functions
- List: rtecalls
- List: RAD routines
- RAD routine: as.copy
- RAD routine: as.delete
- RAD routine: as.get.name
- RAD routine: as.insert
- RAD routine: as.move
- RAD routine: as.options
- RAD routine: as.sort
- RAD routine: axces.apm
- RAD routine: axces.cm3.cts.write
- RAD routine: axces.cm3
- RAD routine: axces.database
- RAD routine: axces.email
- RAD routine: axces.email.receive
- RAD routine: axces.move.intoout
- RAD routine: axces.rm
- RAD routine: axces.sap.hybrid.evin
- RAD routine: axces.sm
- RAD routine: axces.software
- RAD routine: axces.write
- RAD routine: database
- RAD routine: es.approval
- RAD routine: fill.fc
- RAD routine: getnumb.fc
- RAD routine: marquee.publish
- RAD routine: marquee.send
- RAD routine: message.fc
- RAD routine: post.fc
- RAD routine: publish
- RAD routine: query.stored
- RAD routine: scauto.inventory
- RAD routine: sort.array
- RAD routine: us.js.call
- RAD routine: validate.fields
- RAD routine: wmi.inventory.check
List: RAD routines
This section provides a list of RAD routines, a brief definition of each, and a link to a detailed description of their use.
Routine | Description |
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as.copy | Copies an element from one position to another, leaving the original in place. |
as.delete | Deletes an element from an array. |
as.get.name | Returns the structure name of the arrayed structure in which the cursor is located. |
as.insert | Inserts a NULL element. |
as.move | Moves an element from one position in an array to another by creating a copy and then deleting the original |
as.options | Displays all available arrayed structure options on the rio (Record Display/Input) Command panel. |
as.sort | Sorts an arrayed structure based on the contents of a particular field within the arrayed structure. |
axces.apm | Creates or updates an incident based on an Event Services eventin record. |
axces.cm3 | Creates or updates a change request based on an Event Services eventin record. |
axces.cm3.cts.write | Creates a schedule record that processes alerts for Change Management records. |
axces.database | Adds, updates or deletes records from Service Manager files using Event Services. |
axces.email | Creates an eventout record based on the Service Manager mail record that was passed in. |
axces.email.receive | Receives external e-mail and converts it to Service Manager mail using Event Services. |
axces.move.intoout | Copies an eventin record to the eventout file and changes the evtype. |
axces.rm | Creates or updates Request Management quotes via Event Services eventin record. |
axces.sap.hybrid.evin | Breaks events into appropriate constituent parts. |
axces.software | Adds, updates, or deletes a software configuration item that an external agent (other than ServerView or StationView) discovers to the pcfiles file if the filter criteria are satisfied. |
axces.sm | Creates or updates Service Desk interactions based on an eventin record using Event Services. |
axces.write | Build the eventout record used by the SCAutomate interface. |
database | Provides access to other tables from a particular record. |
es.approval | Processes approvals for Request Management and Change Management. |
fill.fc | Copies data from a target file to the current file, using predefined links under user control. |
getnumb.fc | Establishes the numbering sequence in sequential numbering. |
marquee.publish | Sends a marquee message. |
marquee.send | Reads the schedule record and initiate the marquee.publish routine. |
message.fc | Sends messages under user control. |
post.fc | Executes the posting routine from the subroutines process (automatic posting) and from the additional options process (manual posting). |
publish | Publishes a variable into SYSPUB. |
query.stored | Accesses all queries for a specific file or to execute a specific stored query. |
scauto.inventory | Provides access to configuration items. |
sort.array | Sorts simple arrays (number, character, date/time) in either ascending or descending order. |
us.js.call | A RAD routine that can invoke any JavaScript function in the ScriptLibrary. This routine enables you to run a JavaScript function without connecting to the Service Manager server via a client. |
validate.fields | Validates fields in a form. |
wmi.inventory.checks | Checks the eventin record for status information from a type of scan. It also processes the information from the scan into the Configuration Management application using the scauto.inventory RAD routine. |