Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Server implementation options
Horizontal scaling implementation
In a horizontal scaling implementation you maximize the number of client connections supported across multiple hosts.
The key features of this implementation are:
- The Service Manager system consists of multiple Service Manager servlet container processes running on separate physical hosts
- The implementation allows administrators to specify a system connection limit
- The Service Manager system can manage a number of concurrent client connections up to the number of servlet container processes times the threads per process value (For example, 6 servlet container processes supporting 50 threads per process can support up to 300 client connections)
- The implementation allows administrators to specify the communication ports the system uses
- A dedicated load balancer process manages and routes client connections to available servlet container processes
- Administrators can dynamically add and remove Service Manager instances from a virtual group
Note Service Manager does not support automatic switching between two hosts.
A horizontal scaling implementation is typically used in large 24 by 7 environments where system scalability and resilience is a concern. A horizontal scaling implementation can support as many client connections as the sum of the individual Service Manager instances can support (for example, if each instance can support 50 client connections and there are 6 instances then the total system can support 300 client connections). A horizontal scaling implementation has improved resilience features such as the ability to stop and start the load balancer process without causing a total system outage and the ability to add a new servlet container process to a virtual group while the system is running.
Each host in a horizontal scaling implementation can also support a vertical scaling implementation with the addition of the appropriate servlet implementation parameters. This allows each Service Manager host to support multiple servlet container processes and to make the best use of the available system resources.
Note: There can be only one kmupdate process running at any time regardless of the number of hosts. Starting more than one kmupdate process causes unpredictable behavior on the search engine server.
Horizontal scaling implementation diagram
The Horizontal scaling implementation diagram is a reference diagram for implementers who are responsible for installing and configuring Service Manager. The guide shows the configuration settings and network connections required for multiple servers running multiple servlet containers implementation.
You can view and search this guide using Adobe® Reader, which you can download from the Adobe Web site.
Horizontal scaling implementation diagram
Related topics
Example: Setting up a horizontal scaling implementation
Server implementation options
Startup options for servlet container processes
Configuring a horizontal scaling environment