Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Modify a catalog request in progress
- Click View Open Requests.
- Select the interaction that you created.
- Click View/Edit Cart.
A list of the items currently in your cart opens. - Click View Catalog. The Service Catalog opens.
- Add another item to your cart or remove an existing item.
- Click Return to Request. The interaction you created opens.
- Click View/Edit Cart.
Your modified cart opens.
Related topics
Service Catalogs
Out-of-box Service Catalog
Shopping cart
Service Catalog interface
Service Catalog items and bundles
Service Catalog connectors
Approve a request
Check the status of a request
Deny a request
Save a shopping cart
Make a request for multiple recipients
Submit a saved shopping cart