Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Customizing SM Project Proposal Catalog Item Fields
Perform the following steps to customize SM Project Proposal Catalog Item fields:
- Log on to Service Manager as a System Administrator.
- Go to Service Catalog > Manage Catalog. The Search Catalog Item Definitions form opens.
- Type Project Proposal in the Name field, and click Search. The Project Proposal Catalog Item Definition tab window displays. Click the User Selections tab.
- In this page, you can click menu items in the right side of the window to edit fields of the Project Proposal Catalog Item, or simply double-click the entry you want to edit.
For example, if you need to add a Region field, perform the following steps:
- Click Add User Selection, and provide values as required.
- Click Next.
In the value list table, provide optional values for the Region field. The values added will be available in the Project Proposal Catalog Item drop-down list for users to select.
Note The value provided in the Value column must be the same as that in the PPM field on the web page.
- Click Next, and select a type from the Type drop-down list. You may also select the Mandatory check box as necessary.
- Click Next to finish the wizard.
- Click Save. Now the Please enter the Region field is added in the Project Proposal Catalog Item.
- Click Add User Selection, and provide values as required.
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After the custom fields are added to the Project Proposal Catalog Item, configure the fields mapping in the SMIS framework. To do so, go to Tailoring > Integration Manager.
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Double-click the SMCatalog_PPMProjectProposal entry.
- Click Next.
- Click Next again. The Integration Instance Fields page displays.
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In the SM Fields tab, add the created fields (for example, Region) to the Project Proposal Catalog Item.
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Click the Endpoint Fields tab, and add PPM fields that map to the fields added to the Project Proposal Catalog Item. For example, REQ.P.KNTA_REGION is a field in PPM mapping to Region of the Service Manager Project Proposal Catalog Item.
- Click Next.
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In the Field Mapping pane, map the fields of the Service Manager Project Proposal Catalog Item to PPM Project Proposal fields.
Note The CallID field is mandatory. PPM Center uses the mapping field REQD.P.CALLID to synchronize the status back to Service Manager.
For more information about configuring field mappings or value mappings, seeService Manager Integration Suite (SMIS).