Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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View the system log file
Applies to User Roles:
System Administrator
The System log (Syslog) file contains information about system events, such as failed logon attempts.
To view or edit system events in the Syslog file, follow these steps:
- Click Tailoring > Database Manager. Or, type db in the command line, and then press Enter or click Execute Command.
- Type syslog in the Form field, and then press Enter.
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Type any search criteria in the appropriate fields, and then click Search.
A list of events in the Syslog file is displayed.
- Select a system event in the list to display detailed information about the event. To edit the event, make the desired changes to the detailed information, and then click Save.
The Syslog file records the following types of event:
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Successful logon
The following event is an example of a successful logon.
Event Type Start Time Stop Time User Name Terminal Name Current Status IP Address PID user 7/15/2013 1:27:56 falcon SOAP-Windows 7 logged on 16.158.154.213 4 -
Failed logon
The following event is an example of a failed logon.
Event Type Start Time Stop Time User Name Terminal Name Current Status IP Address PID user 7/10/2013 20:12 ddd SOAP-Windows 7 login failed 16.158.154.213 4 Note Failed logon events are recorded both when a user enters an incorrect password and when a user enters an incorrect user name.
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Logout
The following event is an example of a logout.
Event Type Start Time Stop Time User Name Terminal Name Current Status IP Address PID user 7/7/2013 20:36 7/7/2013 22:33 falcon SOAP-Windows 7 logged off 16.158.154.213 4 -
Scheduler starts
The following event is an example of a scheduler starting.
Event Type Start Time Stop Time User Name Terminal Name Current Status IP Address PID scheduler 7/14/2013 0:25 availability availability started 3 Note The IP address column is populated only if the event is triggered from a machine that is not the Service Manager server.
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Scheduler terminates
The following event is an example of a scheduler terminating.
Event Type Start Time Stop Time User Name Terminal Name Current Status IP Address PID scheduler 7/14/2013 0:25 7/14/2013 0:25 KMUpdate SYSTEM stopped 18 Note The IP address column is populated only if the event is triggered from a machine that is not the Service Manager server.
