Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Troubleshooting SOAP API
- Debugging
- Error messages
- Failure of the WSDL2JS utility
- Testing your WSDL with a SOAP UI
- Running Web Services on a dedicated port (servlet)
- Troubleshooting a Web service that is behind a closed firewall
- Max sessions exceeded in Web Services
- Troubleshooting HTTP socket connections
- Debugging SOAP errors
- Web Services client unable to connect
- Calling external web services with SSL fails
Failure of the WSDL2JS utility
The WSDL to JS utility executes the SOAP JavaScript record. It reads the provided WSDL with all incorporated schema definitions and creates or updates a JavaScript record in the Service Manager ScriptLibrary table with the objects and methods that can be used for this web service. The generated code can then be called from a custom written JavaScript to consume the external Web Service. If the code generated by WSDL2JS is incorrect or incomplete, contact Customer Support for a new unload of the utility. If the issue is still not solved with the latest version of the WSDL2JS utility, send the WSDL and all imported / invoked xsd schemas to Customer Support together with an unload of the generated JavaScript record. It is very important that the location of the xsd files that are imported or invoked from the WSDL is set correctly, otherwise the WSDL2JS utility will generate incomplete code.
Caution Every time the SOAP JavaScript record is changed, all existing Web Services generated JavaScripts have to be re-generated by re-running the WSDL to JS utility and all invoking JavaScripts have to be re-compiled.