Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Example to close an existing incident record
To run an example of closing an existing Incident Record from the Axis2Sample directory, follow these steps:
- Follow the instructions in the Axis README.txt file located in the Axis2Sample\resources directory.
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Enter the following in the DOS command prompt to close an incident:
C:\scs\sm920\server\webservices\sample\sm7webservices\ Axis2Sample\bin>CloseIncidentSample -host <sm server> -port <sm port> -username falcon -incidentId IM10001 -closeCode Fault -resolution "It works now"
Note If the username and password are not entered, they default to “falcon” with no password.
