Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
![Closed](../../Skins/Default/Stylesheets/Images/transparent.gif)
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
![Closed](../../Skins/Default/Stylesheets/Images/transparent.gif)
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Browse Requests
You can browse requests in the Requests view. In the Dashboard, select the My Orders tile in the in the More Actions section to browse requests in the Requests view.
In the Requests view, some service offerings display the initial price of the subscription and the recurring fee for the subscription, and some service offerings do not display these prices. Your Consumer Organization Administrator configures the option to show or hide this pricing information in Marketplace Portal views. Depending on the configuration setting, these prices will or will not display in several views within the Marketplace Portal, such as Browse Catalog, Browse Catalog Details, Requests, Request Details, Request Confirmation, Subscriptions, and Subscription Details. As a best practice, your Consumer Organization Administrator might want to hide these prices if they will be used for department bill back purposes. For more information, see the CSA Management Console Help.
Tip Click the magnifying glass to find a certain request by a meaningful keyword. Search results display in the Requests view.
To browse requests:
-
In the Dashboard, in the More Actions section, select the
My Orders tile to open the Requests view.
By default, all requests are displayed in date order, with the newest request listed first.
Note If you are an approver of requests, by default, all requests that require approval are displayed.
-
Scroll up or down the list to browse requests.
Note For each service request, pricing precision displays up to five digits. This pricing is based on the original service offering configuration.
- When you find a request that you are interested in, select its icon or name to display the Request Details view. When there are multiple versions of a service offering, the version number displays in parenthesis next to the name of the offering in the Request Details view.
- (Optional) If the request you are looking for is not displayed, select a status in the All Request States drop-down filter. A list of requests with the selected status is displayed.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to clouddocs@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: