Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Change Management > Change Management administration

Change Management administration

Change Management administration provides the capability to control the Configuration Management application functionality, manage change groups, and create change request based on change model, category, or subcategory.

Change Management administration consists of the following:

Change Environment: Change Management contains an environment record for changes. This record contains an option that defines the functionality of the Change Management application for all Change Management users.
Groups: This enables you to group operators to be a member or approver of change groups.
Settings: You can create a change request based on the change model or category by selecting the appropriate option in the Change Settings page. You can also enable sending email notifications through Event Messages to Change management.
Task Environment: Change Management contains an environment record for tasks. This record contains an option that defines the functionality of Change Management application for all Change Management users.

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