Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Get started > Clients > Windows clients > Parts of the Windows client interface > System Navigator > Client differences: System Navigator

Client differences: System Navigator

The following differences between the System Navigator of the Windows client and of the web client occur because the browser environment is different from the Windows client environment.

Feature	Windows client?	Web client?	Comment
Create favorites	Yes	Yes	Favorites are restricted to lists, detail, and menu screens. Windows client From a record list, application, or form, drag the System Navigator icon to the Favorites folder, or to a subordinate folder. Web client From a record list, click Save as View.
Create subordinate nodes	Yes	Yes	You can customize the System Navigator by adding a folder. Windows client Right-click the parent node to make a new folder. Web client Click Manage Favorites. Expand the Favorites directory to locate the parent node. Click New Folder. Type the name of the new folder and click OK.
Delete nodes	Yes	Yes	You can customize the System Navigator by removing nodes. Windows client Right-click to delete nodes from the System Navigator. Web client Click Manage Favorites. Expand the Favorites directory, select the node to delete, and then click Delete.
Collapse All	Yes	No	You can collapse subordinate nodes when you select a parent node. Windows client Right-click the parent node, and then click Collapse All to close all subordinate child nodes. Web client Collapse All is not available for the web client.

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