Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Get started > Clients > Windows clients > Parts of the Windows client interface > Workbench

Workbench

Note The workbenches is a Windows client-only feature.

The workbench is the window that contains all the ITSMA Service Management interface. Its primary panes are views (such as System Navigator or Properties) and the editor.

The workbench uses perspectives to organize the views and the editor into task-oriented configurations. It changes the title bar according to your perspective and what form you use. You can also configure the workbench in the preferences. The form name appears at the bottom right corner of the workbench.

When you open a connection to a different server or to the same server, you open a new workbench. There is no limit to the number of workbenches you can have open at one time, although you can only run one client at a time.

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