Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Configuration Management > Configuration Management overview > Configuration Management tables

Configuration Management tables

The information displayed on the Configuration Item form is the result of the device, attribute, and join files working together.

File or record	Definition
Asset record	A record that stores details about a piece of equipment or other component.
Device type file	Each asset in the Configuration Management database has a Configuration Item (CI) type. The CI type (the devtype file) contains one record for each CI defined. When you define a new CI type, the devtype file adds a new record.
Device file	Contains all asset records. Each record contains the unique name of the asset and the pointers to other files. For example, serial.no and vendor/supplier are common fields for both the server and modem device types.
Attribute file	Contains data specific to an asset, depending on its device type. If an attribute file exists for a device type, each asset record for that device type has a corresponding attribute record in the device type’s attribute file. For example, a storage device type has an attribute file named storage and contains fields that are specific to a storage asset, such as storage.type. A software license device type has an attribute file named softwarelicense that contains fields that are specific to a software license asset, such as product.pool.
Join file	A record that displays information from the device file and attribute file for the specified device type. If you make changes to the data, Configuration Management writes the information into the corresponding records in the device file and attribute file. For example, a server device type has a join file named deviceserver. It contains fields that are a combination of the device file and the relevant attribute file, such as serial.no and vendor/supplier from the device file and printer.queues from the server file.

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