Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Join tables
A join table is a temporary logical table that has the following properties and functions:
- Resides only in memory
- Contains no records
- Is not written to the database
- Points to the data in the device table and related attribute table.
- Does have a dbdict
The join table temporarily joins the fields in the device table record with the fields in the attribute table. Join tables are never populated. They only serve as pointers to fields that are extracted from the device table and the attribute tables and they display the joined data in a form. When you make changes to the join table by making changes to the data in a form, Service Management writes the changes to the original device and attribute tables.
As a rule, the join table name hasdevice as a prefix and the attribute table name as the suffix. For example, the join table name for a
PC component is devicepc. The form that displays the joined data is named device.attribute, for example, device.pc
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Join tables are named according to the following conventions:
- Join table name is a combination of the device table name and its attribute table name (device.attribute.name).
- Logical.name field is the unique identifier in the dbdict for the device and attribute tables.
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