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Integrate > Service Manager integration methods and tools > Event Services > Event Services overview > Event Services workflow
Event Services workflow
HPE Service Manager Event Services has the following workflow:
| Phase | Details related to the phase |
| 1 | Event Services (ES) uses a scheduler called event. You start and stop the event scheduler like any other HPE Service Manager scheduler and process events in background or asynchronously. |
| 2 | The event registration file contains all of the information Event Services needs to determine what to do with each event. |
| 3 | Mapping records contain instructions to move data from the eventin record to fields in HPE Service Manager files. |
| 4 | Based on instructions in the mapping records, a data structure is built. |
| 5 | A multi-purpose call routine is issued to the application named in the registration record, along with any necessary variables. |
| 6 | When the application has completed, an output event is created and added to the queue, if instructed by the registration. |
| 7 |
If Event Services has nothing left to do, it sleeps for an interval, then reawakens to look for more work. |