Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Integrate > HPE Universal CMDB (UCMDB) > Universal CMDB Integration Guide > Introduction > Purpose of the Integration > Managing Unplanned Changes

Managing Unplanned Changes

The purpose of the “Unplanned Change” use case is to provide IT organizations a formal process by which all changes that occur to the IT infrastructure are both logged and conventionalized through the organizations formal approval process.

An “Unplanned Change” is a change that is recognized by a Discovery tool such as DDMA. The change is first updated and visible in UCMDB and then the data is pushed to SM. SM recognizes the change and as a result an “Incident” or “Change” record is generated.

These Changes are seen also in the SM “Pending Changes” section in the Configuration Item form, once approved they are moved to the SM “Historic Changes” section.

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